HCF is a next-generation cloud-based healthcare platform (with offline capabilities) designed to seamlessly manage all aspects of patient care across diverse healthcare settings. From data capture and clinical consulting to workflow management, Electronic Health Records (EHR), monitoring & evaluation (M&E), case management, and telemedicine, our platform ensures an integrated, data-driven approach to healthcare delivery.
Our platform is customisable with various Care Plans | Modules to provide our clients a comprehensive solution based on their requirements.
Contributing to the accuracy and completeness of a single patient health record (EHR), is an application programming interface (API) layer designed for interoperability.
HCF software seamlessly integrates with third party software and hardware (X-Ray, diagnostic and monitoring devices, CAD Ai and PACS etc.) to offer an automated solution with Clinical and Radiology Reporting capabilities.
Patient data is secured through compliance with global standards - ISO 27001, Microsoft Azure Hosting and POPI Act.
HCF provides comprehensive training and robust support to ensure every user is equipped for success. All users receive in-person training before go-live, supported by continuous online sessions, refresher courses, and a structured train-the-trainer approach to promote sustainability. Onboarding is tailored to user roles, focusing on specific software applications and required competencies.
Our Support Team offers multi-channel assistance including telephonic support, remote access via TeamViewer, live chat and ticketing through Zendesk, and onsite visits where needed. Support tickets can be submitted 24/7, with additional access via our WhatsApp account. Comprehensive training manuals and quick reference guides are also provided to reinforce learning.
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